Bring Back System Restore at Work With Tech Support

System Restore is the most privileged feature in Windows XP that enables system administrators to restore their PCs in the event of critical functional disorder. This inbuilt tech support brings back the PC settings to the previous status without losing any stored data files like word documents or email content. Such Windows XP support is more or less known to the XP users but difficulties appear when we try to run System Restore but it shows error message like “System Restore did not complete successfully”. Having very less or sometimes absolutely no technical knowledge, we fail to find the ways to come out of the peril. This is the situation where online technical support or computer repair services come into play. Before seeking the ways to fix this messed-up state, let’s find what actually went wrong.

According to tech support experts, several things can cause this inbuilt Windows XP support to fail. Antivirus or some firewalls are the most prominent causes behind the restrained System Restore functionality. Not only the junk software programs, but some popular and advanced antivirus software applications like Kaspersky and Norton, to name two, are known to interfere with the system restoration processes. But the good thing is, they cannot affect the Restore Point files from where the System Restoration is made. But why does an antivirus blocks such essential computer repair utilities?

As been explained by the tech support professionals, if an infected file gets restored, you can never blame your PC security program for blocking it. Advanced antivirus programs are very much sensitive and can even track the internal file replacements. This is the main reason how they scan the system restoration process. It would be better if System Restore and antivirus programs could identify each other and work peacefully together. But as the technology has not progressed that much yet, it is advisable to run the System Restore in Windows Safe mode which keeps the system security applications turned off.

Computer repair experts also suggest users to turn off the automatic system updates as they can also deactivate Windows XP support features. Online technical support services enable your software drivers and other system applications to get updated without your concern can interfere with the System Restore functionalities. It specially happens if both the events occur at the same time. Therefore, it is wise to turn off the auto-updates that connect program applications automatically to the Internet without your knowledge.

RealPlayer, one of the most popular media players has been found to affect this Windows XP support feature. Sometimes only updating the program file can eradicate your System Restore issues immediately.

In case your latest or the most advanced PC Restore Point is not working by any means, think of installing the earlier version. This simple task will lead you to the point that can be restored seamlessly. Therefore, don’t think your system is lost when such program files stop responding. Just get online, remote tech support experts are always there to solve such situations in minutes.

Specialized computer repair services are available online that can help you solve thousands of issues in no time. Talk to a tech support expert and find easy ways to get rid of the most critical problems.

Article Source: http://EzineArticles.com/expert/James_Mark_Madison/551584

 

Three of the Best Remote PC Access Software in the Market

Experience the High-Tech Life with Remote PC Access Software

The non-stop developments in information technology are truly thrilling that gaining access of your home or office computer that’s thousand of miles away from you is now a reality. This amazing high-tech feature is brought about by remote PC access software which is another effort of the IT industry in making the lives of those individuals reliant on computer much easier, productive and of course high-tech.

A Review on Today’s Top Remote Computer Access Software

The demand for remote computer software is overwhelming that they are now offered in tons of various brands. But despite those flooding number of remote access software in the market, reviews have shown that the following products are considered to be a cut among the rest of their competition. These brands of remote software are guaranteed to offer you ease and consistency when utilizing them.

* GoToMyPC

GoToMyPC is probably the widely used brand of remote computer access software at present. This is due to its amazing features which include file and sync transfer, automatic set-up, full 24-bit color, and pocketview wireless access capacities. The software is so easy to install (2 minutes is already enough to set it up), have programs that are simple to use and has a user-friendly interface, so all of its clients are really happy with their purchase. In addition, GoToMyPC will let you effortlessly access a PC or Mac regardless of it’s location on the globe, plus you can also check your home or office desktop on your Smartphone device through the software.

* LogMeIn

This next brand of remote PC access software is consistently on the top of most reviews I have read. Its popularity can be accounted to its user-friendly program, it’s improved file sharing abilities and how it presents every tool and feature required in order for users to start with their remote computer access experience. This brand of software is ideal for both beginners and expert users too. Even if LogMeIn does not have tons of features compared to other brands of remote access software, it still contain vital and valuable qualities needed by a remote computer user like remote printing, remote reboot and wake, as well as multi-monitor support.

* PcAnywhere

Lastly, the other brand of remote software that’s been gaining a following in the market is PcAnywhere. Its super fast speed and Fort Knox protection measures make it the ideal software in the office due to the confidential documents they normally keep. But home users can also benefit from the software’s security program, especially those that have online businesses which they manage at home. What makes this web-based remote access software special is due to cross-platform capacity wherein you can easily install it on any host and local computer OS such as Mac, Linux and Windows.

Be Smart When Purchasing a Computer Access Software

Each brand of remote PC access software will always promise to offer you an excellent product as part of their effort to garner clients. You can avoid getting lured into buying the wrong type of software by considering the main reason why you need to get one so you’ll be assured to have that software which will truly offer your specific requirements when it comes to accessing a distant computer.

Get the best remote PC access software [http://www.myremotepcaccesssoftware.net/] today. Take your productivity to the next level. Learn all about remote desktop software at [http://www.myremotepcaccesssoftware.net/].

Article Source: http://EzineArticles.com/expert/Tom_McFay/163738

 

Computer Tech Support: 7 Ways to Get Help From Tech Support People

Sooner or later, you may need to call up tech support to fix something. Perhaps one morning you get the blue screen of death, or you get one of those scary error messages on your screen. Or maybe you try to turn your computer on and…nothing. Perhaps it’s not your computer at all, but your website is completely down and you have to make that call to your web designer or web hosting company.

I’ve been on both sides of that panicky call and there are 7 things you can do in order to help make that tech support call just a little less stressful:

1. Don’t panic– This is easier said that done when you’re computer’s on the blink and you’re staring down the barrel of a deadline. But things will be less stressful if you don’t freak out. Chances are the problem is not nearly as bad (or expensive) as you think.

2. Check the obvious before you call– One of the first things that your tech person will have you do is to check for obvious causes of trouble. Like is your computer plugged in? Or is the surge protector your computer’s connected is turned on? Are all of the cables coming out of your computer plugged in tight? Or are entering your password in correctly? Or do you have the “CAPS lock” key on while you’re entering your password? They have you run through this drill because many times the simple stuff is the problem. So run through some of the obvious causes of trouble before you pick up the phone.

3. Get prepared– If you have any warranties or service contracts gather up all of those materials before you call. It will save you a bit of time just in case your tech person requests this information. You may also need the serial number for your computer. These are usually located on a sticker placed on the back, bottom, or side of your computer or they are located in your computer registration paperwork.

4. Be as specific as possible– Simply saying “My computer’s not working” is not that helpful. Tech support already assumes that your computer isn’t working because you wouldn’t call just to say hi. What they need to know is “in what way is your computer not working?”. You need to be as specific as possible. Will your computer not start at all? Is the problem that you can turn the computer on but it won’t go past the startup screen? Perhaps you can get past the startup screen but you can’t open up a particular program? Describe your problem from start to finish; what you were doing when you encountered your problem, what your computer does, and if there are any special situations that seem to coincide with the problem.

5. Write down error messages– Usually when something goes wrong, you’ll get some kind of error message that attempts to tell you what the problem is. If you can’t make heads or tails of the message, take the time to write it down. It may mean something to the tech person you’re talking to and it might help them diagnose the problem just a bit faster.

6. Make note of any recent changes or incidents– Sometimes the cause of your computer trouble is something that’s changed on your computer or some incident that has happened recently such as:

  • the addition of new hardware (printer, scanner, hard drive, memory, etc)
  • the addition or deletion of software
  • a power disruption or power surge
  • the addition of deletion of a service
  • software upgrades or security patches

Sometimes changes like this can cause some unforeseen problems with other things that may or may not seem to be related to your problem. When you’re talking to your tech person, make them aware of any changes or additions you made before you started having problems. They’ll be able to tell you if these changes are related to your trouble.

7. Keep notes- A lot of times a call to the support department means that you’ll be spending a lot of time on the phone being sent from one person to another. Keep notes on who you talk to, when you talked to them, and what they’ve done to help diagnose the problem. If you find that you have to keep calling the support department or if you have to a repair person fix your computer in person, these notes will come in handy.

Need more information on websites, web design, and how to avoid the pitfalls in building and managing your own website? Download a FREE report, “10 Website Mistakes to Avoid” to learn what you need to know to build and run a successful website. Visit Nikolena Designs to get more information.

Article Source: http://EzineArticles.com/expert/Nicolette_Tallmadge/265072

 

Hi Tech Gadgets Sales Guru: Potential Customers With Picture and Video Instruction Guides

The popularity of hi tech gadgets is sweeping across the globe like a storm and almost anyone is coveting to own one or more of these amazing gizmos. The problem is not all potential buyers of these high tech gadgets are tech savvy and only have little or practically no knowledge of these devices – except for the fact that they want to own one.

This may cause some problems to you as a reseller of these gadgets, particularly true if you are only providing text instruction guides for your customers. What’s worse is the fact that many resellers provide the same text guides they received from suppliers, many of which come from other countries like China and most likely would be written in very poor English.

The result – the customers would get disenchanted and frustrated upon reading these text guides. Many potential customers will have second thoughts about buying from you and will move on to other resellers with better services. And if they do buy and eventually find out that they couldn’t make heads or tails with the text guides you provided – you’ll end up with a lot of customer complaints posted on your website or product listings – and that’s bad for business.

But hope is not lost as I can share with you some of the most effective ways of increasing your sales and avoid customer complaints through well-prepared instruction guides – through the help of videos and pictures. The following will show you just how.

The Benefits of Video and Picture-based Instruction Guides

Giving your customers instruction guides in plain text simply would not cut it. What they need is a guide that even dummies would understand and you can do this using pictures or video. Contrary to what people may believe, it is really not that hard to create videos and graphical instruction guides. All you need is a camera and some creativity to get you on the correct path.

Picture-based instruction guides is more economical to do. Digital still cameras are less expensive than their video counterparts and it would take less time to do a picture-based instruction guide than making a video. Aside from that, using innovative presentation software, you can actually create videos using only pictures and text.

However, if you really want to wow your customers and create the biggest impact, the producing video is the way to go. Not all images can be captured in picture-based presentations and some customers would really want to go into the minute details and absorbed each step in a video instruction – which they could not get solely from pictures.

Making Your Video and Picture-based Instruction Guides

The first thing to consider when making instruction guides is whether you want a full video presentation, use only pictures, or use a combination of both. You don’t need to buy high end camcorders or high definition cameras for this purpose. Digital cameras greater than 3 megapixels would be enough as long as you provide ample lighting when you take pictures or videos.

Most digital cameras nowadays can take both still photos and videos so it would be better to have equipment like this. Better yet, use a good camera you are actually selling in your site and make sure that the viewers of the video or instruction guide will know this fact.

You will also need a script before you even begin taking pictures or capturing video footage. Scripts, just like in the movies, are the backbone that sets the flow of how the instruction guide is to be made. It guides you along the way so that you will only capture and include relevant footage and pictures for your guides. Scripts will also guide you on what you should say during a voice over or a dialog while the videos are made.

You don’t need to buy expensive video editing or picture processing software to complete your instruction guide. Open source applications are available online that you can download and use for your purposes. GIMP or the GNU Image Manipulation Program and PhotoScape are good open source and freely available photo editor that you can use. For video editing applications, Open Movie Editor is a good open source video editing software for Linux-based systems while CineFX (or Jahshaka Reinvented) would be a good choice for Windows-based systems.

Publishing Your Video and Picture-based Instruction Guides

When publishing your picture-based instruction guide, you should convert it first into a PDF format to allow customers to download or open from your website or product listing while preventing them from making any changes to the material. Just make sure that you have complete contact information included in the material.

The best way to publish video instruction guide is to upload them first on a video sharing site such as YouTube. Video files are large and eat up memory allocations for your website or product listing. If uploaded to YouTube, you can just copy the video link or the HTML embed code and use these instead on your website.

The way you present instruction guides can play a great deal in enticing potential clients to know more about your high tech products. Using pictures and videos for this purpose will make you instruction guides much more effective than plain text – and eventually convince potential clients to purchase.

The most desirable hi tech gadgets! Visit Chinavasion or paste this link into your browser: http://www.chinavasion.com/index.php/cName/electronic-gadgets/

Article Source: http://EzineArticles.com/expert/Rose_Li/70489

 

All You Need to Know About the Online Tech Support Companies

All you need to know about the online tech support companies

Online tech support as a service is not a new concept today as most of the people are opting for it to keep their PCs running flawlessly and smoothly. Customers across the globe today feel a lot of difficulty in choosing the right company that can deliver the services as per the requirement. The technological advancement in the domain of Internet led to the mushrooming of relevant service providers which make it difficult for PC users to choose the right company.

In this article we have outlined the essentials of the service that will certainly prove helpful in choosing the right agency for the appropriate service.

What really is a tech support company?

An online tech support company is a unit that is committed to provide solution of software problems that you may encounter with your PC or laptop. What makes these companies highly favorable is their business model. They deliver the service to the customers at highly reduced cost as compared to the onsite service. The next attractive thing about the service is its 24×7 operation to allow you to push them into the action anytime of the day and night.

How to choose the best company for this service?

Quality of support

In the present scenario the industry is flooded with companies that offer such services to global customers. Since this service is related to the security of your system thus providing access of the same to an unauthentic agency could amount to compromising with the data and software. Thus always consider the following factors before choosing the right online tech support company.

The most important thing to consider while choosing a company is the quality delivered by the service provider. The quality is best adjudged by the resolution rate for issues. Under usual circumstances higher resolution refers to better quality of service. Industry considers 95%+ customer satisfaction rating a good standard to judge the quality.

Price

The next important thing you need to ponder upon is the price you are charged in lieu of the service. For a small or medium-sized business ROI (return on investment) plays a vital role in the overall business operation. You need to be prudent and choose only those service providers who offer a balanced combination of quality and budget.

Turnaround time (TAT)

In active business operation nothing is more precious than time. To remain professional against your rivals you need to follow the timings religiously. For this genuine reason you should go only with the tech support company that delivers by taking the minimum time. Keeping your resource idle due to a faulty computer is only going to dent your revenue. Thus tech support provider indirectly contributes to the profit making as well.

However there are numerous players in this domain to choose from but very few of them match the required quality of service. A comparative study can help you select the service provider that best suits your requirement.

As a senior tech support engineer at Qresolve.com Brandon Malcolm Smith has been offering online tech support to global customers for issues related to laptops, desktops, Mac and devices including iPods, tablets, iPhones and more. Moreover he is an avid writer of articles and blogs that are aimed to help Internet users. His area of interests include computer support, tech support, emerging technologies and awareness on tech support scams.

Article Source: http://EzineArticles.com/expert/Brandon_Malcolm_Smith/1209090